In a day and time where it has become commonplace to only deal with computers when placing an order, combined with an epidemic of not taking ownership or responsibility for the customer experience (beyond receiving payment), Rich and Ignite have been a refreshing throwback to the days of great customer service and excellence. At every step in the process, they were there. And, even when we hit a bump in the road due to the post pandemic supply chain reality we all live in, Ignite owned it as if it was their responsibility and ensured everything was perfect. They also did all of this at a significantly lower cost than ALL of my previous venders.”
